At Giftoye, we prioritize delivering your gifts safely, fresh, and on time. Please review our shipping policy to understand how orders are processed and delivered.

1. Delivery Coverage & Timings

We deliver nationwide across Pakistan through internal delivery riders and trusted courier partners:

• Karachi Orders: Same-day or next-day delivery available depending on the order placement time and product availability.
• Nationwide Deliveries (Across Pakistan): Delivered within 2 to 4 working days via premier courier services.

2. Shipping Charges

Shipping charges are calculated at checkout based on the delivery destination, package size, and chosen delivery speed (Standard or Same-Day).

3. Delivery Address & Recipient Information

To ensure smooth delivery, please double-check the recipient's details at checkout:

• A complete street address with landmarks or area details.
• An active contact number for the recipient or sender.

If the delivery fails due to an incorrect address or an unreachable recipient, additional re-delivery fees may apply.

4. Scheduled & Event Deliveries

You can schedule deliveries for specific dates (e.g., birthdays, anniversaries) during checkout. While we do our best to meet preferred time slots, delivery times may vary during major holiday seasons like Eid, Valentine's Day, or Mother's Day.

5. Tracking Your Order

Once your gift is dispatched, you will receive tracking details via Email or WhatsApp to monitor your shipment status in real-time.

6. Contact Us

If you have questions about shipping or need urgent delivery assistance, please contact us:

• Email: info@giftoye.com
• WhatsApp: +92 339 0003121